What Our Customers Are Saying
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Carl Brattain, Big lake, ALASKA
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Lost our dock due to ice. Burkeshore staff went beyond and above in helping me to cut piling and drill the augers. Very nice people.
Keith Van Dyken, Anchorage, AK -
Cory's customer service was amazing. He took the information and asked for pictures of the poly dock. My call was returned immediately with a plan and list of needed and available parts to deal with the extreme changes of the lake level. A wonderful crew repaired and added to my dock two days later. The dock is ready for our winter freeze. I so appreciate the quick support and service that the Burkeshore Marina maintains after you make a poly dock purchase. Thank you for your service in our community and state. ( Please sign this as Sue)
Sue Heritage Wasilla -
The sales and service department are top notch! We had a water pump issue at 4:30pm July 3rd. We made a call and by 4:45 the pontoon was pulled out of the water and diagnosed. By 5:15pm the water pump and impeller were replaced, boat water tested and I was off to finish the 4th of July weekend with happy kids! Thanks to all for pulling off a last minute repair!!!!
-Anonymous -
Employees are extremely helpful and friendly. Had a problem with our boat and they came right out to the dock and helped!
Connie Villa, Knik, AK -
I bought a boat that was not very well maintained and wanted to have it checked out before getting on the river. Most my family members are mechanics Im not but I can tell when someone knows there s*** Andy and Beagle do and got me set up. Very happy with the service
Carl Brattain, Wasilla, AK -
These people bring customer service to a new level. I recently had a boat breakdown as I was heading to the marina to pickup guests. I called Cory at Burkeshore Marina for help. I was stuck on the island with a dead boat. Cory sent two employees to try to get my boat started. He then had them tow my boat to the marina and had the service shop run diagnostics on it. They identified the issue (not a quick fix). Then Cory and Russ checked their inventory and even called around Anchorage to see if they could find the part. Cory, Russ, and Tom go above and beyond to help you with whatever boat or dock issues you have. This wasnt the first time Ive contacted them for assistance. I really appreciate their professionalism.
Bill Lochmann, Anchorage, AK
Great guys to work with they took the time to help me get what I needed for engine parts and got me back on the water